Shipping & Returns
The shipping rates are applicable for Mainland UK, for other parts of the UK additional charges may apply.
All items in stock are shipped within 2 working days. Furniture items,
rugs and items ordered from the manufacturer can take 2-4 weeks to
Small items are delivered via Royal mail and my hermes. We use UPS, Parcelforce and TNT service for large orders.
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.